Gold Export USA, LLC

Gold Export USA, LLC is located in Rockville, Maryland. We specialize in exports of vehicle, trucks and machinery parts to Latin America and the Caribbean.We also act as purchasing and exports agents for heavy machinery.

With regards to our Spare Parts Division, given our high-volume purchasing power, we've established strategic alliances with manufacturers not only in the U.S. but also in Europe and Asia, which translate into substantial benefits to our clients; for instance, we ship directly from the manufacturer's facilities to the final destination, which translates in shorter delivery times and lower prices for our clients. (For instance, a Daewoo order is sent directly from Port of Busan to Port of Cartagena, and NOT Busan - Miami - Cartagena)

Even though we have a very effective Purchasing Division, which allows us to negotiate quick acquisitions for almost any brand in the U.S.,Canada, Europe and Asia, we mainly distribute spare parts for the following makes: VEHICLES: CHEVROLET GM-DAEWOO, HUMMER, GMC, HYUNDAI, KIA, FORD, LINCOLN, MERCURY, DODGE, CHRYSLER, JEEP, TOYOTA, LEXUS, HONDA, MITSUBISHI, NISSAN, ALFA ROMEO, FIAT. HEAVY TRUCKS: IVECO, VOLVO, MERCEDES BENZ, FIAT, MACK, INTERNATIONAL. HEAVY MACHINERY: CATERPILLAR, JOHN DEERE.

Gold Export USA principals have developed a vast experience in serving the export of spare parts and industrial machinery in a wide variety of makes and models, from the United States, Asia and Europe to South America and the Caribbean.

How We are Different from our Competitors.
CUSTOMER SERVICE:

We understand the frustration of not being treated in a courteous, friendly, professional and respectful manner, when we buy a product or contract a service. Our goal is to provide a pleasant, serious and professional experience to our clients. We want our customers to experience the difference in our services, come back in the future and recommend us to other companies and associates.

Competitive Pricing:

In most cases, our commercial relationship directly involves the manufacturer or master wholesaler of the brands we represent; consequently, no more middlemen intervene in the procurement and export process. We consistently offer very competitive prices to our customers, usually, our final price is at least between 15% and 20% below the prices of our nearest competitor. We prefer to have a lower profit margin in our transactions, but that our customers feel treated fairly, and do not hesitate to recommend and return to us.

Detailed Proposals:

Our quotes always include IMAGES of the parts or machinery being quoted, for verification of our customers, and a very detailed report from them. This way, we reduce any margin of error and avoid misunderstandings or returns, our customers can always see the images and assess their parts or machinery in detail, before placing their orders.

Professional Packaging:

A fundamental aspect of our business, sometimes neglected by some companies in our industry is the packaging system (protection and presentation) of equipment or parts before being sent to their destination. In all cases, we pack your equipment or spare parts professionally, ensuring the delivery at destination safely to our customers.This service is included in all our shipments.

Couriers / Carriers Specializing in the Caribbean and Latin America:

At Gold Export, we work with highly professional freight forwarders and carriers who possess over 20 years of experience in our markets and know in depth the process of exporting heavy machinery and spare parts to the Caribbean and Latin America. Our commercial offer includes delivery of equipment or spare parts at your business doorway, in any city in the region.

Flexible payment options:

We offer a wide range of options to our customers to make payments: We accept payments in U.S. dollars or local currency (by direct deposit or bank transfer) payment by Visa or Master Card, Paypal payment systems, Western Union or MoneyGram.

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