CTDI

Corporate Profile
CTDI has provided groundbreaking maintenance service solutions to the telecommunications and consumer retail industry since 1975. Over the years, the scope of services we offer has steadily grown, but our vision is the same... To provide world-class service solutions to our growing customer base. With this global mission in mind, CTDI has positioned over 2,400 employees in over 30 strategic repair and logistics locations worldwide. As an innovative and industry-leading supply chain partner, CTDI has the technical and logistical resources to provide seamless, international service solutions.

Technical Core Competency
Over the course of 29 years, CTDI has steadily built our business on a foundation of engineering and technical expertise, and a reputation for excellence. The result is the most diverse repair capabilities portfolio in the world, crossing all traditional manufacturer and technological boundaries. Today, CTDI is one of the largest independent repair service providers, serving OEM's and carriers around the globe. Engineering, Repair and Logistics is our core business, making CTDI an important strategic global partner as our customers redirect their resources to their own core businesses. As our customers design and build their business models for the future, CTDI stands behind them, recognizing that customer satisfaction and retention are on the line. With the stakes this high, a full service repair and logistics company with a proven track record of success is critical to the equation.

E. Business: Web-Enabled Ordering& Tracking
Information Technology and the Internet are key factors in CTDI's ability to service all customers all over the globe. CTDI's Electronic Tracking and Ordering System, ETOS, provides our customers with the ability to order equipment on-line and to track the progress of that order via the web. ETOS offers a fully configured, customized repair and logistics solution that is used by our customers in a wide variety of applications including ordering equipment, customizing a cabinet and managing inventory on-line. ETOS is a powerful tool, exclusively available through CTDI, and proven to increase customer satisfaction.

Five Divisions: A Diverse Service Solution
CTDI's five division strategy provides our customers a total end-to-end service solution offering: Repair and Logistics, Product Distribution, turnkey Engineering and Installation Services, Equipment Supply Solutions and Product Manufacturing with end-of-life cycle support. With diverse technical resources and web-based information technology solutions, CTDI has a proven track record as a powerful strategic business partner for OEMs and Carriers alike.

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