Universal Electro

You just dont hear these words when it comes to pleasing customers anymore. The term is reserved for coaches to use before the big game or politicians to use when referring to a bill they want passed. No, it seems that customers have been left out in the cold, fending for themselves as they look for the things they need. But here at UniversalElectro we have always known that great customer service is as big an asset as having a warehouse full of high quality electronics.
You just don't hear these words when it comes to pleasing customers anymore. The term is reserved for coaches to use before the big game or politicians to use when referring to a bill they want passed. No, it seems that customers have been left out in the cold, fending for themselves as they look for the things they need. But here at UniversalElectro. Com we have always known that great customer service is as big an asset as having a warehouse full of high-quality electronics. That's why we don't; Whatever it takes to best serve our customers.
Of course, customer service isn't just about being polite. It's also having what you want, at a competitive price, and being able to help with picking the perfect product for a specific situation. So, we don & apos; t just hire friendly people. We employ knowledgable professionals and give them the training they need to become product experts. In fact, our salespeople spend the equivalent of a month training each year so you can have confidence that you'll be getting the right product to fit your situation.
And the products, well, you'll be hard pressed to find a better selection of high quality electronics anywhere on the Internet. And, being an authorized dealer, we have the confidence of manufacturers to handle and distribute their products. And if we don't have what you need, we'll be happy to point you in the right direction.
Although we haven't officially been using the phrase "Whatever it takes" as our motto for long, it's been integrated into the way we do business since Calistrat Opata opened the doors to the first Universal's store over 10 years ago. By listening to your comments and concerns, we are able to continually improve our services. After all, we think of our motto as more than something that goes at the top of our company letterhead.
Why shop UniversalElectro. Com?
Authorized Internet dealer
No sales tax in any country
Over 10 years of customer service excellence
Quality name brand products
Trained, knowledgable professional representatives
Multiple shipping options including overnight delivery if ordered by 3: 30 PM
Order confirmation, order approval confirmation and shipment notification with tracking information
Real time inventory status
Hassle free returns and exchanges
Multiple payment options including all major credit cards

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